SugarCRM Application

[BeckyHester]

This thread is dedicated to questions and comments related to the SugarCRM - SugarCRM customer relationship management system sample application.
The SugarCRM data sheet can be found at:
AppLogic 2.4.x: http://doc.3tera.net/AppLogic24/RefAppsSugarCRM.html
AppLogic 2.7.x: http://doc.3tera.net/AppLogic27/RefAppsSugarCRM.html (page will be published concurrently with 2.7 release)

Please post any questions and/or comments here.

[Anthony]

We are trying to have email sent out from our webservers on a custom application were building, but we can't get it to connect to aux over port 25. It just times out. We're using the OUT appliance.

So, we decided to look at the SugarCRM app because it sends out mail via SMTP. We checked the settings on the webserver and the OUT appliance, and they are identical to our custom app. We tested sending mail via SugarCRM, and it doesnt send either. It has the same error message, it cant connect to aux.

The IPtables on the OUT appliance should be working....just not sure as to why it cant make a connection. Do you know where its going wrong?

Thanks.

[PeterNic]

Anthony,

1. Verify that the OUT gateway is configured with a unique IP address (similar to IN); that netmask and gateway are configured properly. You can login the OUT gateway directly and verify its connectivity by doing 'telnet XXXXX 25', where XXXXX is your smtp server.

2. Verify that the remote_host property of the OUT gateway is configured correctly with either the hostname or the IP address of your smtp server (the XXXXX in #1 above). If you specify it by host name, rather than IP, make sure that dns1 and dns2 are configured (and you can resolve the host name when you log in the OUT gateway directly).

Regards,
-- Peter