http://forum.3tera.com Support forum operated by 3tera en Wed, 16 May 2012 23:29:22 GMT vBulletin 60 http://forum.3tera.com/images/misc/rss.jpg http://forum.3tera.com http://forum.3tera.com/showthread.php?t=5031&goto=newpost Wed, 16 May 2012 18:00:17 GMT I am currently trying to set up windows 2008 server that connects to 4 external NAS devices via NFS (Ip only).The customer does not want any internet... I am currently trying to set up windows 2008 server that connects to 4 external NAS devices via NFS (Ip only).The customer does not want any internet access to the NAS...I guess im confused because I really dont see how this is done via the NAS appliances on the grid. Has anybody done this? if so can you share an example, or anything

THANKS! ]]> Jcraft http://forum.3tera.com/showthread.php?t=5031 http://forum.3tera.com/showthread.php?t=5021&goto=newpost Wed, 16 May 2012 17:47:37 GMT Hi, I thought I would share some common reasons we have seen when troubleshooting grids that appear unstable. In all of items below, the issue has... Hi, I thought I would share some common reasons we have seen when troubleshooting grids that appear unstable. In all of items below, the issue has been either configuration error or missing mandatory hotfix. In all cases, CA's support can help diagnose the issues.

Here are the top possible reasons for the failure/instability (in more that 50-60% of the cases it has been the first one below):

• spanning tree (STP) is not properly/fully disabled on the backbone switch. AppLogic 2.9 as well as 3.5 beta have built-in STP detection; 3.0 and 3.1 do not. That said, we have seen some switches on which STP cannot be disabled and/or cannot be detected programmatically (very rare but exist – IIRC, low end, older premium brand switches; support knows them)
• missing one or more mandatory hotfixes (please check the release notes of the AppLogic release you use)
• having pre-3.1 AppLogic grids on the same backbone that don’t have the mandatory hotfix hf3240 installed – this is very insidious, since this rare condition on one unpatched grid can cause failure on other, perfectly patched grids. You should know if there are other grids on the backbone and whether they have hf3240 applied (if 2.9 grid, then hf3240 has to be re-applied if new servers are added to the grid after the hotfix is installed; not needed in 3.0); the condition can also be easily detected by running network capture or reviewing the statistics on the switches.
• some combinations of disk controllers and hard drives (popular brand) have firmware problems under load; typically disabling NCQ fixes the problem. Support knows the procedure for detecting the problem and turning NCQ off.
• server BIOS is not up to date – while this is a rare issue, we have seen it several times, especially on higher end servers that were purchased early in the production run. Similarly, bad memory and/or bad hard drives can cause instability.
• backbone/switch configuration is unusual/incorrect. For example, if the backbone switch is uplinked or shared between multiple backbones (via VLANs), it is important to use the backbone ID and grid ID correctly to prevent MAC address conflicts (which will wreak havoc on multiple grids). In one case, we even found an inadvertent connection between the external and the backbone networks (by some clever but incorrect VLAN setup). AppLogic 3.5 provides some additional network topology diagnostic checks/heuristics to help avoid these but if you are doing something unusual (i.e., anything other than plain configuration), it is worth taking a look at.
• certain switches have vendor-specific STP/broadcast storm control features that has been identified as problematic. Check out discussions on this forum and the AppLogic user group.

I hope this is helpful. Please feel free to comment/augment expand.

Best regards,
- Peter ]]> PeterNic http://forum.3tera.com/showthread.php?t=5021 http://forum.3tera.com/showthread.php?t=5011&goto=newpost Tue, 15 May 2012 12:36:13 GMT When stopping an application we notices the message Log "...failed to destroy VNA group"
Now when trying to start the same application it reports:
"...failed to allocate resources for component"
"...failed to create VNA"

It's related to the server where the error occurored. I have to assign the appliance affinity to another server to be able to boot. ]]> luisr http://forum.3tera.com/showthread.php?t=5011 http://forum.3tera.com/showthread.php?t=5001&goto=newpost Mon, 14 May 2012 19:42:31 GMT Hello, In my cpanel VDS application, I would like to add a few additional ips other than primary and secondary ips. Unfortunately applogic doc... Hello,

In my cpanel VDS application, I would like to add a few additional ips other than primary and secondary ips. Unfortunately applogic doc does not have a straight forward method to do this. I tried to modify the application boundary and added a third ip property value. But I think that is not enough for it to work. So I wrote a script and added it to /etc/init.d/applogic_init. But that did not work.

============
#!/bin/bash
### script to autromatically add the additional public ips to the server ###
new_ips=`cat /etc/applogic.sh |sed -e '/primary_ip/d' -e '/secondary_ip/d'|grep "_ip="|sed -e 's/=/ /g' -e "/''/d" |awk '{print $2}'`
ip_nums=`echo $new_ips|tr ' ' ' '|wc -l`
#echo $ip_nums
for i in $new_ips
do
if [ $ip_nums -gt 0 ]
then
ifconfig eth0:$ip_nums $i netmask 255.255.255.192 up
fi
let ip_nums=$ip_nums-1
done
=============

Can anybody please explain a better way to do this?

Regards
John ]]> sparkjohn http://forum.3tera.com/showthread.php?t=5001 http://forum.3tera.com/showthread.php?t=4991&goto=newpost Fri, 11 May 2012 10:07:18 GMT Hi, I have provisioned a CentOS VDS before but now I need to expend the disk size of VDS. I use the vol resize to resized the volume and get... Hi,

I have provisioned a CentOS VDS before but now I need to expend the disk size of VDS. I use the vol resize to resized the volume and get success message in grid shell. When I log into the VDS and run fdisk command, fdisk show the new size but with following messages:

Partition 1 has different physical/logical beginnings (non-Linux?):
phys=(0, 1, 2) logical=(0, 1, 9)
Partition 1 has different physical/logical endings:
phys=(391, 127, 56) logical=(877, 55, 56)

Does my steps are wrong and how can I fix the problem?

Many thanks. ]]> LPG http://forum.3tera.com/showthread.php?t=4991 http://forum.3tera.com/showthread.php?t=4981&goto=newpost Wed, 09 May 2012 22:35:09 GMT This hotfix resolves SCR 6868 where a regular user with valid login access to a CA AppLogic grid can escalate his/her permissions. This hotfix should... This hotfix resolves SCR 6868 where a regular user with valid login access to a CA AppLogic grid can escalate his/her permissions. This hotfix should be applied to all CA AppLogic 3.0.30 GA/3.1.14 GA/3.5.7 Beta grids.

This vulnerability cannot be exploited without a valid login to the grid. CA AppLogic 2.9 and all prior versions are not vulnerable to this issue.

hf6868 is a mandatory hotfix for CA AppLogic 3.0.30 GA/3.1.14 GA/3.5.7 Beta.

Note: A grid reboot is not required after applying this hotfix; the hotfix takes effect immediately after it is applied to a grid. ]]> Notices and alerts EricT http://forum.3tera.com/showthread.php?t=4981 http://forum.3tera.com/showthread.php?t=4971&goto=newpost Tue, 08 May 2012 17:23:36 GMT Howdy. I am attempting to setup a tiny AppLogic environment with some Supermicro systems, and I am having a bear of a time. Apparently my BMC/IPMI... Howdy.

I am attempting to setup a tiny AppLogic environment with some Supermicro systems, and I am having a bear of a time. Apparently my BMC/IPMI is not compatible with AppLogic's scripts. :(

Server boots to PXE linux, runs scripts, and waits instead of powering off. Checking the BFC control panel I can see that the server has been quarantined and marked as not having power control. "Compute host has no power controller and will never be shut down..."

First thing I did was statically assign IPs to the IPMI controllers--all within the ranges I specified on the BFC's power network. I also ensured the BFC was plugged into the power network.

My BFC's "Administration->BFC->Backup IPMI Authentication" properties are set to my IPMI admin credentials.

Sometimes AppLogic's PXE linux will create a "PowerAdmin__BFC" on my IPMI controllers, which I will then give admin privileges and reboot the system but to no avail.

Changing the BFC's "Administration->BFC->IP Authority" from "User" to "System" makes no difference. I would prefer not to have to enter an IP in BIOS for IPMI thus "System" setting would be nice.

Nothing I do solves the issue.

Hardware:
IPMI controller seems to be "Winbond WPCM450"
Firmware version is 2.36
http://www.nuvoton.com/NuvotonMOSS/C...d-faea27fbf1e2

Motherboard is "H8DG6-F"
http://www.supermicro.com/Aplus/moth...x0/H8DG6-F.cfm

Any pointers are greatly appreciated.
-bo ]]> samware http://forum.3tera.com/showthread.php?t=4971 http://forum.3tera.com/showthread.php?t=4961&goto=newpost Mon, 07 May 2012 12:43:04 GMT Hello,
Somehow after stopping an application the volumes of an appliance remained 'in use' and we cannot start the applications because of that.
Is there a way to unlock this? ]]> luisr http://forum.3tera.com/showthread.php?t=4961 http://forum.3tera.com/showthread.php?t=4951&goto=newpost Wed, 02 May 2012 03:41:39 GMT Or other method, not grid gui contoller. Or other method, not grid gui contoller. ]]> AppLogic API tonyjun http://forum.3tera.com/showthread.php?t=4951 http://forum.3tera.com/showthread.php?t=4941&goto=newpost Thu, 26 Apr 2012 10:15:16 GMT We are trying to configure a grid for VLAN support for the external network. The BFC is already set for the default VLAN (ex:1010) and is accessible... We are trying to configure a grid for VLAN support for the external network.
The BFC is already set for the default VLAN (ex:1010) and is accessible from the external.

But when we configure the grid to a default vlan (1010), after restarting the grid we cannot access it from the external network.

Any tips for troubleshooting?
(the switch port is configured for vlan tagging)

Using Applogic 3.1 ]]> Grid installation, upgrades and maintenance (BFC) luisr http://forum.3tera.com/showthread.php?t=4941 http://forum.3tera.com/showthread.php?t=4931&goto=newpost Thu, 26 Apr 2012 08:10:52 GMT We know the applogic to ovf virtual machine conversion to applogic platform. Which tool is most suitable to convert a physical machine for... We know the applogic to ovf virtual machine conversion to applogic platform.

Which tool is most suitable to convert a physical machine for applogic applicable ovf?

Are there any recommended? ]]> tonyjun http://forum.3tera.com/showthread.php?t=4931 http://forum.3tera.com/showthread.php?t=4921&goto=newpost Wed, 25 Apr 2012 12:42:33 GMT :mad::confused: Hello Applogic world !!! For what ever reason when I try to provision a new server it completely fails. I am trying to set a... :mad::confused:

Hello Applogic world !!!

For what ever reason when I try to provision a new server it completely fails. I am trying to set a basic windows 2008 server. here is the error im getting I have changed the password, changed all configs tried every possible thing I could think of but it still fails on start up....Any Idea what would cause this??

Running 3.1.14


.Apr 23 10:56:43 nimbus-alpha-vpsprod03 3tvolmaintd: forked child for state generation
Apr 23 08:27:33 nimbus-alpha-vpsprod03 applogic: [803:error s:47]: srv1: IST_TEST_SERVER1:main.vds_win0864s: *** $.lfc i->o ret req 006E1470(valid,a=0) id=3, s=0
Apr 23 08:27:33 nimbus-alpha-vpsprod03 applogic: [66572:error s:0]: IST_TEST_SERVER1:main.vds_win0864s: failed to start component
Apr 23 08:27:33 nimbus-alpha-vpsprod03 applogic: [233:error s:47]: srv1: VM 'vm.srv1.IST_TEST_SERVER1.main.vds_win0864s' failed to start.
Apr 23 08:27:33 nimbus-alpha-vpsprod03 applogic: [803:error s:47]: srv1: IST_TEST_SERVER1:main.vds_win0864s: ERROR: failed to setup user/password
Apr 23 08:01:01 nimbus-alpha-vpsprod03 syslogd 1.4.1: restart.
Apr 23 07:01:01 nimbus-alpha-vpsprod03 syslogd 1.4.1: restart.
Apr 23 04:57:56 nimbus-alpha-vpsprod03 3tvolmaintd: processing new state ]]> Windows-based appliances Jcraft http://forum.3tera.com/showthread.php?t=4921 http://forum.3tera.com/showthread.php?t=4911&goto=newpost Wed, 25 Apr 2012 09:47:57 GMT I consider provide Grid is "Hard" VPDC.

VPN appliance and has been set VLAN properties application (Any Grid, Any Server), It is my ideal VPDC.

How to achieve this VPDC? ]]> tonyjun http://forum.3tera.com/showthread.php?t=4911 http://forum.3tera.com/showthread.php?t=4901&goto=newpost Tue, 24 Apr 2012 16:05:49 GMT Trying to run different commands to query for the rpms and other things on the controller but I always get APPLOGIC restricted Area Message I think... Trying to run different commands to query for the rpms and other things on the controller but I always get APPLOGIC restricted Area Message I think its under /etc/bashrc
how do I go about disabling it or at least be able to run the regular linux commands ]]> General Questions tsuliman http://forum.3tera.com/showthread.php?t=4901