Stuck in standby

[csgno1]

Hi,

The 'state' column on the applications tab continues to show some of my apps as 'standby' after either starting or stopping them successfully. Any advice on how to correct this? My latest grid log entries (which may be helpful) are:

Nov 4 12:02:04 scalit syslogd 1.4.1: restart.
Nov 4 08:26:27 scalit 3THA: HA check failed - Failed to retrieve list of running applications

I also get this on the dashboard: Nov 04 - HA check failed on Tue Nov 4 08:26:27 2008 due to internal error, please contact support for assistance.

Thanks

Chris

[PeterNic]

Chris,

This happens in two common cases:

1. If you start an app with --debug and an appliance fails to start, the appliances later in the start order will remain in standby state. You can continue the start process once you have taken care of the failed appliance using app continue (or, better, restart the whole app so you know it can start without the --debug option).

2. If the ssh or web session terminates during the application stop, it is possible all appliances - and the app may remain in standby state. Doing "app stop" again on the app should clear that.

If it is not one of the above and/or it keeps happening, please open a ticket with your provider.

On the issue of the HA check failing with internal error - it is a known bug; your service provider can fix it (it is a lock file that doesn't get cleaned up; benign but annoying).

Best regards,
-- Peter